Privacy Policy

We are committed to protecting your online privacy 

The website ("Website") is operated by EGOTIER, whose company details are stated in our Legal Notice

On this Website, the terms "we", "us" and "our" refer to EGOTIER and the terms "you" and "your" refer to the user of this Website ("User/s"). 

We have created this Privacy Policy to make sure you know what information we collect and how we use it. By using our Website, you consent to the collection and use of your information as we have outlined in this policy. 

From time to time, we may update this Privacy Policy. We will notify you about substantial changes in the way we treat personally identifiable information by emailing you and/or placing a notice on our Website. We encourage you to check back and review this Privacy Policy so that you always will know what personally identifiable information we collect, how we use it, and to whom we disclose it. Your continued use of the Website will be subject to the then current Privacy Policy.

For the specific provisions regarding the proper use of our Website, we invite you to thoroughly review our Terms of Use.


You can request information on the identity and contact details of the NETENDERS Group companies that act as joint controllers by sending an email to

Personal information collected 

When you make a purchase from our Website, as part of our purchase process, we collect the personal information you provide to us, such as your name, address of residence and email address, billing address, shipping address, telephone number, debit/credit card number, and account activity.

When you browse our Website, we also automatically receive your computer or device’s Internet Protocol (IP) address, which allows us to obtain additional details about the browser and operating system you are using. 

Also, you may provide us with certain personally identifiable information when you:

  • register for a User account;
  • order products or gift certificates;
  • returning a products;
  • request customer support or send us any other communication;
  • sign up for newsletters, email alerts, and special offers;
  • use our customisation tool and services;
  • enter contests, promotions, giveaways, raffles, and/or sweepstakes;
  • sign up for, or redeem, special offers; and
  • respond to surveys.

If we ask you to provide your personal data for marketing purposes, we will expressly ask you for your consent and give you the opportunity to refuse or revoke it.

Legal basis for the processing of your information

The legal basis for data processing is the User's consent.

The User may revoke their consent at any time without retroactively affecting the processing of personal data carried out up to that time. 

In the forms on the Website it will be necessary for the User to fill in the fields marked as “obligatory”. Failure to provide all the personal data required may result in the request being incomplete. 

The User must provide current personal data so that the information collected is updated and error-free.

How do we use information

We process the personal information provided by the User for the following basis purposes: 

  • features and functionality of the Website;
  • fulfill your requests for our products and services;
  • deal with your requests for information and/or queries; 
  • pay royalties and referral fees; and
  • communicate with you about the status of your orders and other inquiries about our products and services.

To clarify, we use non-personally identifiable information to monitor the use and performance of the Website so that we can learn more about how people use the Website and improve our products and services, and we use your email address to communicate with you about your account and to send you certain notification emails. You can change the frequency of those emails in your account’s settings.

Depending on the products, services, or functionalities that you want to enjoy at any given time, we will need to process certain data or others, which in general will be, depending on the case, the following: 

  • your identification data (for example, your name, surname, image, language and country from which you interact with us, contact details, etc.);
  • financial and transactional information (e.g., your payment or card details, information about your purchases, orders, returns, etc.);
  • connection, geolocation and navigation data (e.g., location data, device identification number or advertising ID);
  • commercial information (e.g., if you are subscribed to our newsletter); and
  • data about your likes and dislikes.

Please note that when we ask you to fill in your personal data in order to give you access to a feature or service on the Website, we will mark some fields as mandatory, as these are data that we need in order to provide you with the service or give you access to the feature in question. Please consider that if you choose not to provide us with this information, you may not be able to complete your registration as a User or you may not be able to use those services or functionalities. 

In other cases, we may passively collect information by using tracking tools, such as browser cookies or other similar technologies on our Website or in communications we send to you. 

In certain cases, a third party may have provided us with information about you when you use a Website feature or service, for example, if you have been sent a gift card or if an order is shipped to your address. In such cases, we will only process your information in connection with that functionality or service in accordance with this Privacy Policy and our Cookie Policy.

Also, when you subscribe, or have already subscribed, or give, or have given your consent to receive the newsletter from us by email, you may receive carefully tailored emails with information about the catalog, offers, events, news and trends from this brand or our associated brands operated by us, whose owner is Netenders Holding S.L. (“NETENDERS Group”), regarding products and services that we believe will be of interest to you. 

Therefore, you will be subscribed to all the brands that are a part of the NETENDERS Group as stated above: Wordans®, Needen®, Ntextil®, Radsow®, Montparel®, Egotier®, WahooPrice®, GiftRetail®, ZoePlace®, Babykidsz®, Sportissim®, Atelier Mundo®.

Personal data will be retained as long as the User does not request deletion or unsubscription, so that it can manage User requests and continue to send newsletters that may be of interest to the User.

About uploading and posting information on the Website

At the time you register for a User account, you will choose and provide us with a username and password. When you upload a design, post a comment or message on the Website your username is visible to other Users. Additionally, if your comment or message contains personal information and is posted by you in a page that is accessible to the public, third parties may make note of the information and you may receive unsolicited messages from other parties as a result. Any content or information you upload is not considered personally identifiable information subject to this Privacy Policy.

Always use caution when you post such information.

Information collected by cookies

We use cookies on the Website, and web analytics services and social media plug-ins to enhance your User experience. A cookie is a small text file on your computer which a website sends to your computer to allow the website to store information which uniquely identifies their users. Our cookies do not collect or store personally identifiable information. Rather, the cookie stores a token which uniquely identifies a particular User at a particular time.

That token is then linked to the User information in secured databases. You can always reset your browser to refuse all cookies or to display a message when a cookie is being sent. If you reset your browser, some of the Website features and functionality may not be available to you.

For more detailed information, we invite you to thoroughly review our Cookie Policy.

Information collected by web beacons and log files

We also collect certain non-personally identifiable information through the use of web beacons and log files. Such information may include your IP address, browser type, Website usage, and whether you opened emails you received from us.

How we secure your information

To protect your personal information, we take reasonable precautions and use commercially reasonable and generally-accepted technological safeguards to secure any information we collect about you, to ensure that it is not inappropriately lost, misappropriated, accessed, disclosed, altered or destroyed. The Secure Server Software (SSL) we use encrypts all information you input before it is sent to us. In addition, your User account information is password-protected for your privacy and security. You should always take steps to protect the confidentiality of the password you select.

We operate internationally, so our computer systems may be based overseas. As a result, your personal data may be processed in a location where data protection and privacy regulations may not offer the same high level of protection as in other parts of the world, however, we use our reasonable best efforts to grant the same protection standards as regulated in the European Union. 

How do we share or disclose your information

Generally, we may only share your personal information with other subsidiaries or partner companies of the NETENDERS Group, and our trusted service providers and partners that carry out activities for us and give us support in the delivery of the information, and we do so with appropriate safeguards to ensure the security of your data. 

Sometimes, in order to fulfill the purposes indicated in this Privacy Policy, it is necessary for us to give access to your personal data to third parties that provide us with support in the services that we offer you, which may in certain cases act as joint controllers, namely:

  • financial institutions;
  • fraud detection and prevention entities;
  • technology and analytics service providers;
  • providers and partners of logistics, transport and delivery services or their associated establishments;
  • providers of customer service-related services; and
  • providers and partners of marketing and advertising related services, such as advertising agencies, advertising partners or social networks.

In such cases, we require that these third parties agree to use the information solely for the purpose for which we provided it to them and in accordance with our Privacy Policy.

For example, if you sign up for a promotional offer or enroll in a service we offer in partnership with a third party, we may provide information (such as your name, email address, and account activity) to such third parties.

If you agree to this Privacy Policy, you expressly consent the international transfer of all the information you provide to us.

Due to service efficiencies, some of these service providers are located in territories that do not provide a high level of data protection equivalent to that of the European Union. In such cases, we inform you that we transfer your data with appropriate safeguards and always maintain the security of your data, as we use the most appropriate tools for international data transfer, such as Standard Contractual Clauses or any other relevant supplementary measures.

In this regard, special mention should be made of the new decision on the adequacy of the data privacy framework between the European Union (EU) and the United States (US) adopted by the European Commission on 10 July 2023. This decision allows the free and secure transfer of personal data from the EU to US companies and entities, ensuring an adequate level of protection comparable to that in the EU. With this measure, personal data can flow from the European Economic Area to US entities participating in the Privacy Framework, without the need for additional measures and with security guarantees.

You have the right not to be subject to an individualized decision based solely on automated processing of your personal data, including profiling.

In the event that we are acquired by, or merged with, or sell or transfer all or part of our business or assets to, another company belonging or not to the NETENDERS Group, or carry out any other business activity as a result of a corporate reorganization, we may disclose your personal data to the potential recipient of the business or assets. In the event of such a sale or transfer, we will use reasonable efforts to ensure that the recipient treats the personal information you have provided to us in accordance with our Privacy Policy. In this case, we believe we have a legitimate interest based on the reorganization of our corporate structure.

We may also release information when we, in our sole discretion, believe that such release is necessary or appropriate to:

  • comply with law, government regulations, or Courts decisions;
  • comply with subpoenas, warrants, court orders, government investigations, or other legal process;
  • enforce or apply the terms of any of our user or license agreements;
  • investigate or respond to allegations of fraud, intellectual property infringement, or other unlawful activity;
  • investigate fraud or similar claims; and
  • protect our or our Users’ rights, property, or safety.

For example, if your transaction is processed through a payment gateway located in the United States, information belonging to you that was used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.

Likewise, we may disclose non-personally identifiable information to third parties in aggregate form to potential business partners and investors.

About children’s Privacy

Children under the age of fourteen (14) are only allowed to upload graphics and images and to order products with their parent's consent. To order products, the child must indicate his or her age, submit his or her name and his or her mailing address and shipping address if different from the mailing address together with a valid credit card number. This is the only information collected from a child.

This information is used to fulfill the requested order; confirm shipment; complete record keeping including royalty entitlements and pay royalty fees, if any, and to advise the child concerning our new products, services, or policies.

Parents of children under the age of fourteen (14) have the option to consent to the collection of this information from their children or not. Such consent will not be used as consent for the dissemination of any of this information and the information will not be released to third parties without the parents' consent except as may be required by law, governmental regulations, or upon Court order.

Personal information is kept confidential and is disclosed only with the consent of the User or as set forth in this Privacy Policy. We do not condition a child's participation in any on-line activity on the granting of any unnecessary information beyond that actually needed in connection with that activity.

Parents can review any information we have received from a child and the parent can have that information deleted and the parent can forbid the collection of additional information from their child. If you want to review any information obtained from your child or if you want to have any information obtained from your child deleted from our records or to forbid any use of such information, you may send a request by phone, email, or letter to the contact information detailed in our Legal Notice.

How to change, delete, or update my information

Most of your account information can be changed in the My Account section of the Website. If you have any questions about what information is stored or would like to obtain a copy of such information, please contact us at After receiving proof of your identity, we will provide the information to you, and you may request that we delete or change any or all of the information.

Modification of this Privacy Policy

We reserve the right to change this Privacy Policy at any time. We therefore invite you to check it regularly. 

Changes and clarifications will be effective as soon as they are published on the Website. 

If we make substantial changes to the content of this Privacy Policy, and you are a registered User or subscriber, we will notify you here when it is updated so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

If our Website is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you. 

Rights over your information 

You may exercise your right of access to your personal data, as well as your right to request rectification, erasure, restriction, portability, objection to the processing of your data, and any other right granted to the Users, in accordance with the requirements of the applicable Data Protection regulations in force (EU-GDPR and its implementations, Data Privacy laws, etc.). 

The User may exercise the aforementioned rights by sending an email to

In the event that you do not receive a satisfactory response and you wish to make a complaint or obtain further information about any of these rights, you may contact the Data Protection Authority or the Government Data Protection Agency.

Questions and contact 

For more information, please contact us at

Last update, 11 July 2023.